SchoolPey support

Talk to us about school-fee billing, collection, and reconciliation.

Support for the school dashboard, parent app, fee setup, invoices, M-Pesa collection, payments, reconciliation, balances, receipts, statements, reports, and pilot setup.

Talk to Joel Mbaka

Support, demos, and one-month school pilots

Call, WhatsApp, or email Joel directly. If you already use SchoolPey, include the affected learner, invoice or payment reference, and a short description where possible.

Available for demos and pilot setup during Kenyan business hours.

Common workflows

Get help with the part of the fee operation you are working on.

School fee setup

Configure fee categories, published fee structures, student assignments, add-ons, and learner-specific adjustments before invoicing.

Student invoicing

SchoolPey creates durable learner-level invoices from the school's configured fee structure and preserves issued invoices as historical records.

M-Pesa fee collection

Eligible parent payments can start from the relevant learner invoice and move through the integrated M-Pesa collection flow.

Payment reconciliation

Confirmed payment evidence converges into SchoolPey's canonical payment, allocation, balance, credit, and receipt records.

Balances and credit

Track partial settlement, outstanding and overdue fees, overpayment carried forward as learner credit, and later credit application.

Receipts, statements, and reports

Use the same canonical fee ledger for payment receipts, student fee statements, balances, payment ledgers, and school finance reports.

Parent app

Parents and guardians can review authorized children, invoices, balances, payment history, eligible M-Pesa payment flows, and receipts.

Pricing

SchoolPey costs KES 7,000 / month. Schools can request a one-month pilot before standard billing begins.

Account and privacy help